Contact & Grievance

Last updated: 27 May 2026

We take complaints seriously. As required by the IT (Intermediary Guidelines) Rules, 2021 and the Digital Personal Data Protection Act, 2023, you can reach our Grievance Officer using the details below.

Grievance Officer

Name: [Grievance Officer Name]
Email: grievance@propgrade.in
Address: [Registered office address], Indore, Madhya Pradesh, India

General support

For non-grievance queries, write to us at support@propgrade.in.

Response timelines

Under the IT Rules, 2021 we acknowledge complaints within 24 hours and resolve them within 15 days. Privacy-related grievances under the DPDP Act are addressed within 90 days. If you are not satisfied with the resolution of a privacy complaint, you may approach the Data Protection Board of India.

How to file a complaint

Please include your name, contact details, a description of the issue, and any relevant links or screenshots so we can investigate quickly.